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FAQCatalog & Downloads
Service Hotline +49 (0)2821-7932-0
Creating an account has many benefits: check out faster, keep more than one address, track orders and more.
Please select the reason for your complaint here.
Please upload a copy of your order confirmation or invoice. You can upload exactly one file, which is of PDF format.
Please upload up to 5 pictures of the damaged item. Unfortunately, we cannot process claims without having proof of the damaged item. Additionally, the pictures allow us to decide if a repair is possible or if you will receive new goods.
Please enter the part numbers that are affected by your complaint reason.
